hello@skingossips.com

FREE DELIVERY ON ORDERS OVER £50

Who we are

We are Skin Gossips Limited (company number: 12625523) (“Skin Gossips”, “we”, “our” and “us”) and we are the company that collects your personal data and controls how it will be used.

SCOPE OF THIS POLICY:

We are committed to respecting your privacy and protecting the personal data you share with us and that we collect about you. This policy tells you about how we use the personal data we collect about you when you use our website and app. It also provides more information about your privacy rights and how the law protects you.

HOW DO WE COLLECT YOUR PERSONAL DATA, WHAT DO WE COLLECT AND WHAT DO WE DO WITH IT?:

We have set out below the personal data we may collect from you during your use of our website and how this is used by Skin Gossips LTD.

How and what personal data do we collect?What do we do with it?

We collect your full name, title, address, email address, phone number and date of birth (should you choose to provide it) when you register for an account with us.

  • register your account with us

  • store your details so it is easier for you to login/order on your next visit

  • process and deliver any orders you place with us

  • check you are old enough to use our website.

  • send you updates about our services (including updates to our terms and policies)

  • to send our latest information and news to you by email only if you want us to.

We collect your email address when you register to receive our news and latest information by email.

  • to ensure you receive all the latest news and information about our new product releases, offers, discounts and events.

We collect your full name, title, delivery address, billing address, email address, phone number and payment details when you order products from our website.

  • to process your order and payment

  • deliver this to you and deal with any returns, refunds or customer services enquiries

  • we may also use your email address and phone number to send you our latest news and information by email only if you want us to.

Your name, email address and any other information you include in your message when you send us a message with a comment or question on our website , by post, email or on any of our social media pages (Twitter, Instagram, Pinterest).

  • to deal with your comment/question and contact you about this, if necessary.

Your name, email address and any other information you provide to us when you take part in any events we operate on our website, or any of our social media sites.

  • to enter you into the events

  • with your consent, to send you details of our products, offers and events which we think will be of interest to you by email.

YOUR CONSENT|:

We will not sell your name, address, e-mail address, telephone number or credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. will never use your personal data unlawfully. We have set out below our lawful basis for the various ways we use your personal data.

MARKETING:

Where you have made a purchase from our website we want to make sure that you are kept up to date with all the latest products, events and offers available on our website so will send you messages by email unless you tell us that you do not want to continue receiving these messages by “opting out” or contacting us at hello@skingossips.com

CHILDREN:

Children under the age of 16 should not use our website and/or make any purchases on our website and we may require you to verify your age when you register for an account with us.

SHARING OF PERSONAL DATA:

We do not sell your personal data to any third parties. We may share your personal data with only the selected third party service providers who help us provide our services to you, including:

  • Our couriers and similar delivery companies.

  • Our payment providers.

  • Our professional partners, including our marketing agencies and website hosts.

  • Our IT and technical service providers.

In certain circumstances we may also need to share your personal data if Skin Gossips or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets

INTERNATIONAL TRANSFERS:

We do not transfer your personal data outside of the European Economic Area (EEA) unless you make a purchase from or are based in a country outside of the European Economic Area.

DATA SECURITY:

We have put in place strict security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

HOW LONG WILL WE KEEP YOUR INFORMATION FOR?:

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

We will retain your name, email address, address, phone number, date of birth, gender, details of previous purchases, which we collect when you hold an account with us for such time as you continue to hold an account with us.

We will treat your payment information in line with the PCI DSS standards which are recognised worldwide.

YOUR LEGAL RIGHTS:

If you wish to verify the details you have submitted to Skin Gossips LTD you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your email and password. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.

WHAT ARE COOKIES:

A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognise your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.

CONTACTING US:

If you have any questions about this policy or the personal data we collect about you, please contact us at hello@skingossips.com. You have the right to access the information which Skin Gossips holds about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Skin Gossips LTD,

PO Box 3739

NORWICH NR8 5GQ

CHANGES TO THIS POLICY:

We may change this policy from time to time to reflect how we are processing your personal data so you should review this policy regularly. If we make any significant changes to the policy we will contact you to let you know.

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